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Retail IT Support

Retail Technology Services

Supporting retail businesses for more than twenty years

What are managed IT services and solutions for retail?

In short, most retail companies don’t have the time, money or human power to devote to managing their own IT. This is increasingly dangerous, as even small brick-and-mortar companies may become the target of cyber-attacks. Today, nearly everything operates on the cloud or through complex applications and services. Retail companies, franchise owners or locally owned boutiques may not be able to manage these services on their own. That’s where an Netverta comes in.

 

Netverta offers services to help retail companies manage their IT. This can include anything from cybersecurity and risk management to cloud services, application management and more.  We can tailor a service plan to meet the specific needs of each retail company. This can be a huge advantage for small businesses that may not have the internal resources to manage their IT independently – especially as the retail industry finds its footing again.

In the retail industry, leveraging strategic IT services can be a powerful tool for cutting costs and improving overall operational efficiency. Several key IT services contribute to cost reduction while enhancing the effectiveness of retail operations

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Supporting modern retail with managed cloud services

Reliable and secure networks form the backbone of retail operations. Managed network services provide retailers with the expertise needed to design, implement and maintain a robust network infrastructure.  Netverta helps organizations by optimizing network performance, ensuring high availability and implementing measures to protect against network vulnerabilities. With our managed network services, retailers can minimize downtime, optimize data flow and provide a seamless online and in-store customer experience.

Retail Data Backup and Recovery 

Data is an asset for retailers, and the loss of critical information can have severe consequences. Managed data backup and recovery services provide a robust solution to safeguard retail data. Retail IT support can include regular backups, offsite storage and efficient recovery mechanisms in case of data loss or system failures. These services ensure business continuity and minimize the impact of unforeseen events on retail operations.

IT Infrastructure Monitoring and Management

Retailers operate complex IT infrastructures that require continuous monitoring and management. IT infrastructure monitoring and management services provide real-time insights into the performance of servers, networks and other critical components. This proactive approach allows identification and resolution of any potential issues before they impact operations, ensuring a more stable and responsive IT environment.

Vendor Management Services

Many retailers rely on a diverse ecosystem of vendors to support their IT infrastructure. Vendor management retail IT support services streamline coordination and communication with various technology vendors. This service can include negotiating contracts, managing service level agreements (SLAs) and ensuring that vendors meet performance expectations. Effective vendor management contributes to cost savings, efficient service delivery and a more cohesive IT ecosystem.

Internet Connectivity Solutions

Backup or redundant internet connectivity is a secondary connection set up to ensure continuous internet service when your primary service provider has a network outage.  In an increasingly connected world, internet outages can significantly impact retail businesses. According to a survey by SolarWinds Pingdom, 98% of organizations say that an hour of downtime costs thousands. With a backup internet solution, businesses can minimize downtime and keep operations running smoothly.

Opening a smaller store footprint or Pop-Up location?

To compete in today’s marketplace, brands can’t use a one-size-fits all marketing strategy anymore. In order to stand out, companies are thinking outside the box with new promotional and retail tactics that engage consumers outside of traditional channels. One extremely effective, yet highly creative, trending tactic that brands are using to engage with customers in new and creative ways is the Pop-Up Shop

Whether you're looking to open a store front with a very small footprint or maybe a seasonal, temporary and even a mobile pop-up store, it's a great way to showcase your small business to a large audience, without having to invest hundreds of thousands of dollars into a permanent location.

Quick Setup – Time is money, especially for a pop-up shop. We can have your Internet and WiFi connection live in just a few hours with multiple cellular options along with a secured/private network.  We can also help you provision a dedicated internet service provider for a long-term setup if necessary.  

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High-End Business Equipment - We only use business grade networking and wireless equipment. We'll "right-size" your network environment with the most reliable and secured hardware on the market.   A single wireless access point can securely cover a very large area that is perfect for pop-up WiFi deployments - including optional guest WiFi for your customers.

 

Wired Connections – Need wired connections for your POS devices, music speakers or surveillance cameras?  Not a problem. You can choose from unlimited cable colors to match your venue’s aesthetic and our professional installation team will cable your venue as if it’s a permanent deployment—this means no loose, visible, unsightly cables (unless that’s the look you’re going for).

 

Unlimited Support – Our technicians are available ‘round the clock to answer any questions that you may have. Perhaps there are some critical points during your event where you need to make sure there are no WiFi and Internet issues. We can deploy an on-site technician to be there and make sure everything goes smoothly.

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